This short skills learning mediation has been worked out as an occupationally based, short term learning programme. When successfully completed by the learner, it constitutes credits towards a qualification registered on the NQF. The Skills Programme comprises of a cluster of unit standards derived from the same qualification.

Title Level Credits U/S Days
Business Administration Services NQF 3
1.       Business Environment

3

15

14357, 7785, 7796

4

2.       Business Reception

3

10

13928, 13930, 7790

3

3.       Meeting Administration

3

7

13929, 13934

3

4.       Business Administration

3

12

13937, 13931, 13933, 7706

3

5.       Teamwork Skills

3

11

10170, 8420, 7860, 9533

4

6.       Business Research

3

9

13935, 7573

3

Management NQF 3
1.       Building a Team

3

10

13947, 15224

3

2.       Dealing with Team Members

3

10

13911, 13916, 15238

3

Business Administration NQF 4
1.       Work and Career Orientation

4

22

110021, 10022, 10135, 15234

4

2.       Administration

4

19

110009, 110003, 13929, 9244

6

3.       Finance for Office Administration

4

21

13941, 13945, 110026, 13943

5

4.       Customer Care

4

22

7791, 7790, 13928, 7836, 10999, 14552

4

Generic Management NQF 4
1.       The Role of the Manager

4

19

242818, 242821, 13592

4

2.       Lead and Motivate a Team

4

22

242824, 242819

4

3.       The Code of Conduct and Customer Service Standards

4

15

242816, 242815, 242829

3

4.       Time Management

4

15

242811, 242822

3

5.       Performance Management

4

13

242813, 11473

3